The method
Detect. Verify. Resolve. Report.
The operating record is the product. Detections, verifications, dispatches, and closures are logged to the minute — coverage you can audit the way you audit a rent roll.
STG-01
Detect
Continuous
Autonomous drones fly scheduled sweeps — an overnight cadence of every 45 minutes per property — while AI video analytics screen fixed cameras for unauthorized persons: trespass, loitering, after-hours activity.
STG-02
Verify
<60 seconds
Every alert is reviewed by a human operator in the 24/7 operations center. False positives are closed at the desk; confirmed activity is graded, logged, and queued for response. No automated system ever makes contact with a subject.
STG-03
Resolve
<4 min avg
The nearest licensed patrol officer is dispatched to remove unauthorized persons and clear the area. Where circumstances warrant, the desk coordinates law-enforcement escalation with live video shared to responding units.
STG-04
Report
By 06:00
Each incident closes with a timestamped report — detection, verification, response, outcome — delivered to the property manager and retained in an exportable audit trail.
Every stage leaves evidence.
The desk, the officer, and the report — the three places the method becomes a record.
The police question, answered
97% of incidents close without police involvement.
Most incidents are resolved on site by Sentinel officers — quietly, without a scene. Confrontation is itself a liability on a Class-A property, so de-escalation is the standard and no automated system ever makes contact with a subject.
When escalation is warranted, our officers hand off to law enforcement with live video and a prepared incident file. It’s a last resort — and because the founders come from law enforcement, that coordination is done right.
One night, mapped to the method.
A representative overnight incident, from first thermal contact to the report on the property manager's desk.
Office tower · plaza level
Four loitering, cleared in six minutes
An overnight thermal sweep flagged four individuals loitering at plaza level. The desk verified the alert, an officer was dispatched, and the area was clear within six minutes of arrival. The report was on the property manager's desk by 06:00.
- 02:41:07DRONE-04Thermal contact ×4 — plaza level, NW corner
- 02:41:22OPS DESKAlert verified — loitering, after hours
- 02:43:10OPS DESKOfficer dispatched — Unit 12, ETA 4 min
- 02:47:31UNIT 12On scene — contact made, four subjects
- 02:53:00UNIT 12Area clear — subjects departed voluntarily
- 06:00:00OPS DESKTimestamped report delivered — property manager
Area clear six minutes after officer arrival. No property damage; no escalation required.
New coverage — intake open
Request a site assessment.
A Sentinel operations lead walks the property — perimeter, access points, existing camera coverage — and returns a written coverage plan with sweep cadence, officer posts, and firm pricing within two business days.
assessments@911sentinel.com · desk staffed 24/7/365